Privacy Policy – Clover Homestay
At Clover Homestay, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your data when you make a booking, stay with us, or use our website. By using our services, you consent to the practices described here.
When you interact with Clover Homestay, we may collect information such as your name, contact details, identification details (as required by law), booking information including dates of stay and number of guests, payment details necessary to complete your reservation, and any communication or feedback you provide to us. We may also collect non-personal data about your use of our website, such as browsing patterns, through cookies.
We use this information to confirm and manage your booking, communicate with you about your stay or enquiry, process secure payments, provide and improve our services, and comply with legal obligations. Where you have consented, we may also send you promotional offers, updates, or other information related to our services.
Your personal data is stored securely and only accessed when necessary. Payment processing is handled by trusted providers, and we do not retain sensitive card details. While we take reasonable steps to safeguard your data, please note that transmission over the internet can never be guaranteed as completely secure.
We do not sell your personal information to third parties. However, we may share it with payment providers, trusted service partners such as cleaning or maintenance staff when required for your stay, or with authorities if disclosure is required by law.
Once a booking is confirmed, you will receive email notifications from both our payment gateway and Clover Homestay. If you do not receive these confirmations, you should contact us immediately. Our website may also use cookies to enhance your browsing experience and track general usage; these do not personally identify you and can be disabled in your browser settings.
Please note that all reservations are final and cannot be cancelled or modified once confirmed. We therefore advise you to review your booking carefully before completing payment.
By booking with Clover Homestay, you acknowledge that you have read, understood, and agreed to this Privacy Policy and consent to the collection, use, storage, and disclosure of your personal information in accordance with the purposes stated above and in compliance with applicable data protection laws.
If you have any questions or concerns regarding this Privacy Policy or the handling of your personal information,
please contact us at:
Tel: +60139996883/+60103936883
Email: thecloverhomestay@gmail.com
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